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algorithmic management

noun

also automated management or algorithmic worker management or AM

Definition of algorithmic management

  1. : the use of software and data-driven procedures to assign, coordinate, monitor, evaluate, reward, or discipline workers, either by supporting human managers or automating parts of management

    • Drivers challenged the platform's algorithmic management after automated ratings affected access to future work.
    • The company required human review before its algorithmic management system could recommend disciplinary action.
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Origin & history

first known use2015

The expression became established in research on digital labor platforms during the mid-2010s, where apps used data and automated rules to allocate work and evaluate workers at scale. It later expanded to warehouses, call centers, offices, health care, and other conventional workplaces as monitoring and AI-assisted management tools spread.

Editorial references

Sources & further reading

3 sources
  1. Algorithmic management in the workplace International Labour Organization
  2. The Algorithmic Management of work and its implications in different contexts International Labour Organization · 2022-06-21
  3. How widespread is algorithmic management in workplaces? OECD

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Cite this entry

"Algorithmic management." AI Dictionary, Dadgogo, https://dadgogo.com/dictionary/algorithmic-management/. Accessed 29 Oct. 2026.

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